FORWARD MOTION TECHNOLOGIES LIMITED WARRANTY. Forward Motion Technologies, Inc. (further referred to FMT) warrants its product to be free from defects in materials and workmanship for a period of one year from purchase date. Original proof of purchase will be used to determine warranty eligibility. In the event owner cannot provide proof of purchase, or in the event that ownership of product has transferred, date of manufacture will be used to determine start of warranty coverage.
Warranty claims must be made through FMT, or an authorized agent, dealer, or distributor that has been given expressed consent to determine warranty qualification. Consent to make warranty determinations by third party shall be made at the sole discretion of FMT on a case-by-case basis.
Local Law: User has specific legal rights which will vary from location to location. If this warranty is inconsistent with local laws, it shall be considered modified to comply with such laws.
Limitations of Liability: Other than the obligations specifically set forth in this warranty statement, in no case shall FMT or its third party suppliers be liable for direct, special, incidental, or consequential damages.
Limitations of Warranty: This warranty does not apply to products that have been incorrectly installed, adjusted, or improper installation of accessories. Instructions can be found at www.encorewheels.com
or by contacting FMT. If unsure about installation of product or suitable accessories to be used with product (such as cassettes, tires, tubes, cogs and lock rings), user must seek qualified help for installation at their own discretion and risk. FMT shall not be held liable for improper installation or adjustment of product, or improper installation and use of accessories.
This warranty does not cover damage caused by normal wear and tear, impact, crashes, abuse, use of incompatible accessories, excessive tire inflation, damage caused by excessive loading or subjecting product to forces from use on anything other than a human-powered, two-wheeled bicycle designed for a single rider.
This warranty is void by modification of product and/or removal or alteration of manufacturing codes. Product is not intended for commercial use such as rental. Such use voids warranty. If FMT determines that an inspected product is unsafe for intended use, owner must complete release documentation agreeing that it shall not be used again as such before product is returned. User must remove all accessories before sending product for evaluation or trade-in. FMT is not responsible for loss or damage to accessories sent back with product. Cost of returning product and providing suitable packaging and insurance with carrier shall be the user’s responsibility. Products returned to FMT must have a corresponding return authorization code. Acceptance of products returned without this authorization may be refused. Return Authorization codes can be obtained by contacting FMT. This code must be marked clearly on the outside of the packaging upon return.
TRADE IN REPLACEMENTS. TTo help protect user’s investment in our product in the event of non-warranty damage, FMT offers trade-in replacements. This is not a pre-paid insurance, but is used as needed. Users can trade in a wheel for a brand new wheel in a currently available size and model for $200/front, $225/rear plus shipping for a raw wheel. Additional charges apply for painted wheels. Price can change without notice. This is factory-direct only and not available through dealers. A return authorization is needed- please call to setup your return.